Refunds and Returns Policy for Mindfuliving
Effective Date: 12 March 2024
Welcome to mindfuliving.net (“Website”), owned and operated by Mindfuliving (“we,” “us,” or “our”). We value your satisfaction with our digital products. This Refunds and Returns Policy outlines the process, conditions, and timeframes for product returns and refunds.
- Digital Product Nature:
- Due to the nature of our digital products, we generally do not offer refunds or returns once a product has been purchased and delivered. All sales are considered final.
- Refund Eligibility:
- Refunds may be considered in exceptional cases, such as:
- If you experience technical issues that prevent you from accessing or using the product and we are unable to resolve the issue within a reasonable timeframe.
- If the product was inaccurately described on our Website.
- Refunds may be considered in exceptional cases, such as:
- Initiating a Refund Request:
- To initiate a refund request, please contact our customer support team at mindfuliving1@gmail.com within 7 days of your purchase.
- Provide your order number, a description of the issue, and any relevant evidence (e.g., screenshots of technical problems).
- Review Process:
- Once we receive your refund request, our team will review it to determine eligibility. This process may take up to 7 business days.
- We may contact you for additional information or clarification during this review.
- Refund Decision:
- If your refund request is approved, the refund will be processed to your original payment method within 7-10 business days.
- If your refund request is denied, we will provide an explanation for the decision.
- Fees and Costs:
- There are no fees or costs involved in initiating a refund request.
- However, please note that any transaction fees or currency conversion fees applied by your payment provider are not refundable by us.
- Contact Information:
- For any questions or concerns regarding our Refunds and Returns Policy, please contact us at:
- Email: mindfuliving1@gmail.com
- Address: 290 Rand Complex Menlopark, Pretoria, South Africa
- For any questions or concerns regarding our Refunds and Returns Policy, please contact us at:
- Policy Changes:
- We reserve the right to modify this Refunds and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.
By purchasing a digital product from our Website, you acknowledge that you have read, understood, and agree to this Refunds and Returns Policy. If you do not agree with this policy, please do not make a purchase.